Last modified: April 2025
PIXELVOID GAMES LTD (hereinafter collectively referred to as "we," "us" or "our") is committed to respecting your privacy. This Privacy Policy ("Privacy Policy") outlines our data protection practices and describes the types of information we may collect and process when you install and/or use our mobile applications (the "Apps", "our Apps").
When we refer to "personal data" (or "personal information"), we mean any information that relates to an identified or identifiable natural person, particularly through reference to identification numbers or one or more factors specific to that person's physical, physiological, mental, economic, cultural, or social identity.
This Privacy Policy applies to all users and others who access our Apps or website ("Users").
For the purposes of the General Data Protection Regulation (GDPR), we act as the data controller, unless otherwise specified.
PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL INFORMATION MAY BE PROCESSED. BY USING OUR APPS OR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
IF YOU ARE A CALIFORNIA RESIDENT, PLEASE READ THE FOLLOWING IMPORTANT NOTICE.
Under the California Consumer Privacy Act of 2018 (CCPA), California residents have the right to request the following information regarding their personal information:
Please note that all third parties engaged in processing user data are service providers who use such information based on contractual agreements and as necessary for legitimate business purposes.
If you wish to stop us from processing your personal information, please reach out to us at support@pixelvoidgames.com. Please note that in many instances, the continued functionality of the App may be affected without the necessary operational data; as a result, we may recommend that you uninstall the App from your device.
If you prefer not to share device identifiers and geolocation data with our service providers, you can adjust your device settings to opt out of this data sharing. Keep in mind that opting out may limit certain features or services within the App. We are committed to respecting your privacy and providing you with transparent options for managing your information. If you have any further questions or need assistance, please do not hesitate to contact us.
If you would like to submit a verifiable request regarding your personal data—whether for access, portability, or deletion—please reach out to us at support@pixelvoidgames.com. When contacting us, kindly include the phrase "Your rights to maintain confidentiality in the state of California" in your request.
To facilitate your request, please ensure that you are prepared to:
Please be aware that if we are unable to verify your identity or authority to make a request, or if we cannot confirm that the personal information pertains to you, we may be unable to fulfill your request. To further safeguard your information, we may require additional documentation to validate your identity, and we may conduct checks with third-party identity verification services before processing your request.
Rest assured, any personal information provided in a verifiable request will be used solely for identity verification purposes and will not be used for any other reasons. We will retain this information only for as long as necessary to fulfill the request verification and will ensure its deletion afterward.
We aim to respond to all verifiable consumer requests within forty-five (45) days of receipt. If additional time is needed, we will notify you in writing, explaining the reason for the delay and the expected extension period. Please note, per legal requirements, we are obligated to respond to a maximum of two requests per individual each year.
We take your privacy seriously and are committed to protecting your rights. If you have any questions or need further clarification, please do not hesitate to reach out.
We are committed to upholding equal rights and ensuring non-discrimination in the handling of your requests. This means that regardless of your choices regarding your personal information, we will maintain consistent pricing, product offerings, and service quality for all our customers. However, please be aware that in certain situations, the deletion of your personal information from our records may limit our ability to provide specific services. We encourage you to consider this carefully when exercising your rights, and we are here to assist you with any questions or concerns you may have regarding your personal data and the services we offer.
We are committed to protecting your privacy and ensuring that your personal data remains secure. We want to assure you that we do not sell, trade, or otherwise transfer your personal information to any third parties. Your data is used solely for the purposes outlined in our privacy policy, and we take every precaution to safeguard it.
We process various categories of information when you use our Apps. The information we collect is essential for fulfilling our contract with you. Without this information, we cannot provide the full functionality of our Apps or perform the services you have requested.
When you engage with our Apps, we request and process the following types of information:
With your permission, we employ third-party automatic data processing technologies (such as advertising or analytics tools) to analyze information transmitted from your device through our Apps (Identity For Advertisers). Some of these integrated tools may initiate automated processing of your personal data, including profiling. Profiling refers to automated processing of personal data to evaluate specific personal aspects about you, such as your preferences, interests, behavior, and location (see the list of data described below). Automatic processing through these technologies commences once you grant permission for our Apps to track your activity. You may withdraw your consent at any time; please refer to the opt-out options in Section VIII.
We may also process certain information regarding your device and user behavior based on our legitimate interests. This information, generally considered non-personal (as it does not directly identify any individual), is accessed in aggregated form. We use this information to enhance our Apps and ensure the best possible user experience.
When you access our Apps via a mobile device, we may collect details about your device, including unique identifiers known as device identifiers. These small data files or similar structures stored on your mobile device allow us to identify your device without associating it with your identity. Device identifiers enable generalized reporting and personalized content and advertisements from third parties.
What Data Can Be Processed:
We may also collect information about our Apps, including the application name, API key (a unique identifier), version, and various application properties for automated processing and analysis. Additionally, some services may document the list of applications and/or processes installed or running on your device.
When you use our Apps, cookies and similar technologies (such as pixels, web beacons, and scripts) may be utilized. Cookies are text files containing small amounts of information downloaded to your device when you access the App. These files are sent back to the server each time you use the App, enabling us to operate it more effectively. For instance, we can track user access to specific areas or features within our Apps and monitor which links or advertisements are clicked. We use this aggregated information to understand how our Apps are utilized, enhance our marketing efforts, and provide content and features of interest to you. We may work with advertisers or other partners to serve advertisements or services in the Apps that may utilize cookies or similar technologies.
Log file information is automatically generated each time you make a request to access the Apps. This information may also be provided when the Apps are installed on your device. Analytics tools automatically record specific log file information, including the start and stop times of your app usage, as well as your interactions with the Apps.
Data may be recorded about the advertisements you view, including the date and time each ad is served, whether the ad was clicked or resulted in a conversion event, details about the ad offer, its format (text, image, or video), the ad placement, and whether you responded to the ad.
When you use our Apps, analytics tools automatically record in-app events, such as tutorial steps, leveling up, payments, in-app purchases, and other custom events. Certain events may also involve limits on user data processing.
Please note that information processed automatically by advertising or analytics tools is typically beyond our control, and we cannot assume responsibility for how such information is processed. Some services engage in personal data profiling and may access information related to you and/or your device through means not under our control. For instance, if your user ID is linked to your Facebook account, Facebook may use your device information alongside categorized data previously recorded in its databases (e.g., age, gender, or other demographic information). We do not control or supervise how third parties process your personal data. Any inquiries regarding the disclosure of your personal information should be directed to those third parties (see Section IV).
Our e-commerce provider (Apple/Google) is accountable for billing, processing, and charging for in-app purchases. They handle your personal information with the utmost security and confidentiality. This information is processed as part of executing the contract between you and us. We do not have access to your credit or debit card information.
You may review the applicable in-app purchase rules and policies directly from the respective app stores.
Our mission is to continuously enhance our Apps and provide you with innovative experiences. To achieve this, we process your personal information for the following purposes:
(a) To make our service available. We utilize functional information and automatically processed data to provide you with the services you request.
(b) To improve, test and monitor the effectiveness of our Apps. We use automatically processed data to improve, test, and monitor the effectiveness of our Apps. This helps us better understand user behavior and trends, identify potential outages or technical issues, and operate, protect, enhance, and optimize our Apps.
(c) To provide you with interest-based (behavioral) advertising or other targeted content. We may use automatically processed information for marketing purposes, including displaying ads that align with your preferences. This involves providing you with personalized content and information, which may include online advertisements or other marketing communications.
(d) To communicate with you. We use your contact information to communicate with you through newsletters and marketing notifications. This includes soliciting your feedback regarding your experience with our Apps and informing you about our policies and terms. Additionally, we utilize your information to respond to your inquiries.
(e) To prevent fraud and spam, to enforce the law. We are committed to maintaining a spam-free and secure environment within our Apps. To this end, we may use your information to prevent, detect, and investigate fraud, security breaches, and unlawful activities, as well as to protect our trademarks and enforce our Terms of Use.
Should any new purposes for processing your personal data arise, we will inform you by updating this Privacy Policy to reflect the new processing activities.
We will share your information with third parties only in the manners described in this Privacy Policy. We adhere to the U.S. Digital Advertising Alliance's Self-Regulatory Principles for the Mobile Environment.
Please note that while we integrate external services, we select third parties that can ensure the implementation of all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to such third parties. We are not responsible for any accidental loss or unauthorized access to your personal data due to the actions of third parties.
We will not rent or sell your personal data to any third parties, but we may share information collected through tools such as cookies, log files, device identifiers, and location data with third-party organizations that provide automated data processing technologies for our applications. We do not control or influence the tracking technologies employed by these third parties or how they may be utilized.
We may also share certain information, such as cookie data, with third-party advertising partners. This information enables third-party advertising networks, among other things, to deliver targeted advertisements that they believe will be of the greatest interest to you.
To facilitate the delivery and improvement of our services, we may engage the following third-party service providers:
| Entity name | Services performed | Entity location | Link to Privacy Policy |
|---|---|---|---|
| AdJust | Analytics service provider | U.S.A. | Privacy Policy |
| Applovin | Ad management/analytics service provider | U.S.A. | Privacy Policy |
| AppsFlyer Inc. | Analytics service provider | U.S.A. | Privacy Policy |
| Firebase (Google LLC) | User authentication, analytics and marketing service provider | U.S.A. | Privacy Policy |
| OpenAI, L.L.C. | AI-generated content provider | U.S.A. | Privacy Policy |
| Astria, Inc. | Fine-tuning API provider | U.S.A. | Privacy Policy |
Our applications may contain links to third-party websites or services, or you may access our applications from a third-party site. We are not responsible for the privacy practices of these third-party sites or services, including the information or content contained within them.
We may disclose your personal information if required for tangible reasons, in the public interest, or in other unforeseen circumstances, including but not limited to:
This policy is subject to change, and we encourage you to review it periodically for updates.
We operate in a cross-border context and provide our Apps to Users worldwide.
Both we and third-party organizations that supply automated data processing technologies for our Apps, as well as our advertising partners, may transfer automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions globally.
If you are located in the European Union or in regions with data processing laws that differ from U.S. law, please be aware that we may transfer information, which may include personal data, to countries or jurisdictions that do not have equivalent data protection laws as those in your jurisdiction.
This may result in your personal information being transferred to a third country or to one or more specified sectors within that country, or to an international organization, where data protection and confidentiality regulations may not provide the same level of protection for personal data as is afforded in your country.
We strive to ensure that any recipient of personal data provides an adequate level of protection in accordance with applicable data protection legislation. By using our Apps, you consent to the transfer of your personal data to any third country, or to specified sectors within such countries, or to international organizations.
For data storage purposes, we engage the services of hosting organizations. We take your privacy seriously and, whenever possible, encrypt your personal data before transmitting it to these hosting organizations for storage. Please note that we only partner with hosting providers that have passed our security and reliability assessments.
We retain your personal information for as long as necessary to provide the functional services of the Apps and to fulfill our legal obligations. If you wish to discontinue our use of your information that we physically access and store, you may request the deletion of your personal information and the closure of your account.
However, certain data may continue to be retained for a specified period (not exceeding the necessary duration for its intended purpose) if it is required to comply with legal obligations (such as taxation, accounting, and auditing) or to maintain safety measures, backup configurations, and to prevent fraud or other malicious activities.
Under applicable data protection laws, you have specific rights concerning your personal information. You have the following options regarding your personal data that we have collected:
You have the right to request access to the personal data that we process about you, as outlined in Article 15 of the GDPR. This includes information about:
(a) the purposes of the processing and the categories of personal data concerned;
(b) the recipients or categories of recipients to whom your personal data has been, or will be, disclosed;
(c) the envisaged period for which your personal data will be stored;
(d) the existence of the right to request rectification or erasure of your personal data, to restrict processing, or to object to such processing;
(e) the right to lodge a complaint with a supervisory authority.
Additionally, you have the right to obtain a copy of the personal data undergoing processing.
You have the right to receive the personal data you have provided to us, which we process in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another controller if the processing is based on consent or the performance of a contract, as stated in Article 20 of the GDPR.
You have the right to have inaccurate personal data rectified, as stated in Article 16 of the GDPR. Further, you have the right to request the erasure of your personal data under the following circumstances, as outlined in Article 17 of the GDPR:
Please note that the right to erasure may be limited if the data are necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.
You have the right to object to our processing of your personal data on grounds relating to your particular situation when the data are processed based on the balancing-of-interests rule in Article 6(1)(f) of the GDPR, as outlined in Article 21 of the GDPR. In this case, we will cease processing unless there are compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
You also have the right to object to our processing of your personal data for direct marketing purposes at any time. We will cease processing your personal data for that purpose after receiving your objection. Please note that if you exercise this right, your user license to use the Service will cease automatically.
You have the right to obtain restriction of processing in certain circumstances, as noted in Article 18 of the GDPR. If you have the right to restriction, we will only process your data with your consent, or for the establishment, exercise, or defense of a legal claim, or to protect a person or for important grounds of public interest.
If we have requested your consent for the processing of your data, you have the right to withdraw that consent at any time, as specified in Article 7 of the GDPR. If you withdraw your consent, we will cease processing the data for which you have withdrawn consent, unless we have a legal obligation to retain some or all of your data. Please note that withdrawing your consent automatically terminates your user license to use the Services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of the rights described above, please contact us at support@pixelvoidgames.com. Please note that we can ensure the rights mentioned above only with respect to the information that we physically access and store.
If your personal information is processed automatically, you may object to such processing in certain circumstances. If your personal information is processed for direct marketing purposes, you may request that we cease processing your data for these purposes. To exercise your right, please contact the third-party services listed in Section IV of this Privacy Policy to learn how you can object to the processing of your data. Most of these services provide clear instructions on their privacy pages, functional APIs, or other options.
You can manage your activity tracking permissions. Inter alia, if you do not want third-party service providers to use the personalized ads on the basis of your interests please follow the instructions below:
The security of your personal information is of paramount importance to us. We adhere to generally accepted industry standards to safeguard the personal information you provide, both during transmission and after it has been received. We employ reasonable and appropriate measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the associated risks and the nature of the personal information involved.
We implement suitable technical and organizational measures designed to effectively uphold data protection principles, such as data minimization, and to integrate necessary safeguards into our processing activities. We endeavor to ensure that your personal data is encrypted using robust and reliable encryption algorithms, with hashing employed where feasible.
However, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data to the best of our ability, we cannot guarantee its absolute security. In the event of a security breach that compromises your personal information, we will promptly notify you in accordance with applicable laws.
If you have any questions or concerns regarding the security of our applications, please do not hesitate to contact us at support@pixelvoidgames.com.
We are committed to safeguarding the privacy of children. We do not collect or solicit any personal information from individuals under the age of thirteen (13) without the prior consent of a parent or guardian. If your child is between the ages of thirteen (13) and eighteen (18), they may use our Apps with parental or guardian consent and supervision.
If we become aware that we have inadvertently collected personal information from a child under the age of thirteen (13) without obtaining the necessary consent from a parent or guardian, we will take immediate steps to delete that information. If you believe that we have collected information from or about a child under thirteen (13) without the necessary consent, please contact us at support@pixelvoidgames.com.
This Privacy Policy is subject to regular updates.
In the event of any changes to this Privacy Policy, we will post the revised version on this Privacy Policy and in other locations we deem appropriate. We may also provide additional notice of modifications or updates as warranted by the circumstances.
If you have any questions about this Privacy policy, please feel free to contact us at support@pixelvoidgames.com.
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